Reimagining servicing for bike retailers and owners.

Service cycles are unpredictable, and there's no good way to know when a customer actually needs to come in. Findstoke was built to change that, a platform where riders connect their Strava data and shops get intelligent, usage-based service recommendations.

The core of the product was an AI recommendation engine that predicted when a rider's bike needed servicing based on where they were riding, how much, and in what conditions. Shops would benefit from predictable bookings, riders would get timely reminders without thinking about it. The idea came from a conversation with a shop owner while demoing something else entirely. Two months in, I hit a wall. The ride data needed to build the system wasn't legally accessible due to platform data restrictions. The product couldn't exist in the form I'd imagined.